How to Fix Windows Error 0x80073701

What is 0x80073701

The Windows error code 0x80073701 typically occurs when trying to install or update a Windows feature, such as .NET Framework or other system components. This error is often related to issues with the Component-Based Servicing (CBS) log, which tracks the health and status of Windows system files. The error message may indicate that the CBS log is corrupted, incomplete, or not accessible, preventing the installation or repair process from completing successfully.

How to Fix 0x80073701

1. Run the System File Checker (SFC) tool to scan and repair corrupted system files. Open Command Prompt as an administrator and enter the command: sfc /scannow. Allow the process to complete and restart your computer if necessary.

2. Use the DISM (Deployment Image Servicing and Management) tool to repair the Windows image. In an elevated Command Prompt, run the following commands one by one: DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth This will check for and fix any issues with the Windows image.

3. Check the CBS log file for errors. The log is usually located at C:\Windows\Logs\CBS\CBS.log. Open the file with a text editor and look for any entries that might indicate what went wrong. This can help identify specific problems that need to be addressed.

4. If the issue persists, try resetting the Windows Update components. Open Command Prompt as an administrator and run the following commands in order: net stop wuauserv net stop bits net stop cryptsvc Then, rename the SoftwareDistribution and Catroot2 folders: ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old Finally, restart the services: net start wuauserv net start bits net start cryptsvc

5. If none of the above steps work, consider performing a Windows Repair Install. This involves booting from a Windows installation media and choosing the "Repair your computer" option. From there, you can use the "Startup Repair" or "System Restore" tools to fix the issue without losing personal data.